Frequently Asked Questions
Q. The app won't launch
A. Please try restarting your device or updating the app to the latest version. If the issue persists, contact us with your device model and iOS version.
Q. How do I cancel my subscription?
A. App Store purchases are managed by Apple. You can manage your subscription by going to Settings → Apple ID → Subscriptions on your iPhone.
Q. Is my data safe?
A. Yes, Cleaner AI prioritizes user privacy. All data is encrypted and handled with the highest security standards.
Q. How do I delete my account?
A. Please send an account deletion request to our email above. We will process your request within 7 business days.
Q. How can I request a refund?
A. Refunds for in-app purchases are handled by Apple. Please visit reportaproblem.apple.com to submit a refund request.